QUALITY CRITERIA

What types of visual imperfections do we accept and reject 

The visual appearance is always a question of interest when buying products that have always been used, and our field of business is no exception - actually one of the most common questions that we get is about the visual quality. Here, we try to make our visual criteria more transparent with some examples. 

When discussing the visual quality there are a few important things to take into account

  • All coated surfaces get damaged if/when they are hit hard enough - titanium or sapphile glass is no exception. 

  • Most dents, scratches and marks are visible only from certain angle or in a certain lighting conditions - this is why it is difficult to describe the overall visual condition with a single image. 

  • Polisted and mass coated surfaces are specifically prone to visual inperfections - similarly to a white piece of clothing which is rarely looking perfectly white after it gets dirty for the first time. 

  • All our products have been used previously a maximum of 2 years - most commonly only 3 - 12 months. 

  • Most our products look like new and have only very minor, mostly unnoticeable signs of previous use. 

MintStore_stamp_500x500px.png

This type of minor visual imperfections are ACCEPTED.

ACCEPTED

ACCEPTED

Minor scratch on the bezel which is not visible from all angles. [Suunto 9 Baro White]

ACCEPTED

ACCEPTED

Dent on copper colored bezel that is visible from close distance but not significantly from normal viewing distance. [Suunto 5 Graphite Copper]

ACCEPTED

ACCEPTED

Scratch on graphite colored case, visible mainly in light reflections. [Suunto 5 Graphite Copper]

ACCEPTED

ACCEPTED

Minor dent on graphite colored case that looks like a burn. On the lower side of the watch and mainly not clearly visible. [Suunto 5 Graphite Copper]

ACCEPTED

ACCEPTED

Dent on black bezel that is visible from close distance but not significantly from normal viewing distance. [Suunto 9 Baro Black]

ACCEPTED

ACCEPTED

Scratches on polished golden bezel that are not visible from all angles and not significantly from normal viewing distance. Product is the same as in the next image. [Spartan Sport Wrist HR Gold]

ACCEPTED

ACCEPTED

Scratches on polished golden bezel that are not visible from all angles and not significantly from normal viewing distance. Product is the same as in the previous image. [Spartan Sport Wrist HR Gold]

ACCEPTED

ACCEPTED

Dent on graphite colored case that will remain under the strap attachment. [Traverse Alpha Foliage]

ACCEPTED

ACCEPTED

Small scratch on touch screen / glass that is only visible from a particular angle and mainly not visible. [Suunto 9 Black]

This type of visual imperfections lead to the watch or component being REJECTED

REJECTED

REJECTED

Scratches on black titanium bezel that are visible at all time and clearly noticeable from normal viewing distance. Same product as in the next image. [Suunto 9 Baro Titanium]

REJECTED

REJECTED

Scratches on black titanium bezel that are visible at all time and clearly noticeable from normal viewing distance. Same product as in the previous image. [Suunto 9 Baro Titanium]

REJECTED

REJECTED

Scratch on touch screen / glass that is on the main viewing area and visible from all angles. [Spartan Sport Wrist HR Copper]

REJECTED

REJECTED

Scratches on glass on the main viewing area that are visible all the time. [Suunto 5 Graphite Copper]

REJECTED

REJECTED

Scratch on glass on the main viewing area that are visible all the time. [Suunto 5 All Black]

REJECTED

REJECTED

Scratches on the black bezel that are visible all the time from normal viewing distance. [Suunto 9 Baro Black]

REJECTED

REJECTED

Scratch on black bezel that is visible all the time from all angles from normal viewing distance. [Suunto 5 All Black]


Are you still uncertain about our visual quality criteria? Contact us and we can send you additional images on the product you are interested in.